Who are we ?
Exploris was born out of a long-standing love for exploring these extraordinary, still-wild regions. All of the company's employees are eager to share their passion for those natural paradises.
When we travel to these latitudes, it is to fully experience the feelings of freedom and curiosity that you get from exploration. This is why we have willingly limited the capacity of our current and future vessels to fewer than 145 passengers. This allows us to visit areas inaccessible to cruise ships.
Therefore, we are equipped to take you to the farthest reaches of the world, where there is no port infrastructure, and where you will never have to wait long to disembark via our Zodiacs©.
Highly experienced and duly certified to navigate in these very special places, our captains and officers will be proud to introduce you to the wonders of these sights. For them too, discovering each region always reveals a new experience, with its moments of emotion, anecdotes and unexpected encounters. And you can be sure that our crew will also be able to share with you the passion that all sailors feel for their ship.
Our carefully selected expedition leaders will form a team of guides, naturalists and specialists dedicated to a given geographical area. Their considerable experience, the extent of their skills, and their sensitivity to respecting the flora and fauna will greatly enrich your trip. They are also storytellers and excellent instructors. Their lectures will certainly captivate you.
In addition, during some expeditions, local experts will accompany you to help you better understand the life of native communities. All of this, of course, is with a constant focus on safety and environmental protection.
Experiencing remote and inaccessible regions from the Poles to warmer climates, puts you in contact with pristine nature. Our routes can adjust to what nature has to offer in the moment. The range of explorations and possibilities always remains open. The intensity and the novelty of each moment bring awe and leave you with memories of a lifetime.
The magic of the white continent
Nature reigns supreme on Antarctica. The waters of the Southern Ocean teem with abundant wildlife of whales, seals, penguins and sea birds, where you rediscover the enchanted gaze of a child.
South Georgia and the Falkland Islands display the splendour of vast landscapes, punctuated by icebergs sculpted by the sun, wind and waves.
Antarctica’s official discovery was in 1819, by British long-distance captain Williams Smith. But Antarctica is not owned by anyone. It is a continent dedicated to science and peace. This world of silence & ice is governed by the Royal Penguins.
The Atlantic Islands
We will set sail for the African coast and the west coast of Europe to discover the pearls of the Atlantic. The Bijagos Archipelago, the Azores, Madeira, Cape Verde and the Canary Islands offer you a vast area of exceptionally diverse wildlife, where you can feast your eyes on monkeys, gazelles, pelicans, crocodiles, turtles, sea hippos, dolphins, manatees, otters or Manta Rays to name a few.
The Azores were discovered in 1452, they were visited by Christopher Columbus in 1493 upon his return from his first exploration of the Americas.
An archipelago in the shape of paradise
The British Isles
Take in these islands with their picturesque charm of steep cliffs, complex geology, and awesome wildlife. A multitude of sea birds nest there, making these islands a spectacle for ornithologists. The British Isles’ waters are home for no less than fifteen species of cetaceans.
Northern Ireland’s "Giant's Causeway" pierces the sea with more than 40,000 columns of basaltic volcanic rock, forming perfect hexagonal geometry. One would almost think they were man made but they are the artwork of nature.
Dreamlike landscapes and incredible wildlife
The Norwegian fjords
I can only encourage you to give yourself the privilege of experiencing the magnificent Norwegian fjords, which are enchanting thanks to their towering cliffs, sinuous waterways of crystal blue waters, with its unique wildlife, hidden treasures, historical monuments and breath-taking vistas.
Exploring a wild coastline of such beauty, where you will meet whales and white-tailed eagles, you will experience a fascinating adventure.
Take in the awe of the Vinnufossen waterfall, the highest in Europe (860 m) and the sixth highest waterfall in the world.
In the shoes of a Scandinavian explorer
The Arctic voyages will take you to the shores of Greenland, second largest island in the world, as well as to the stunning landscapes of Spitzberg, the Baffin Sea, and the legendary Labrador Sea crossing. Fjords, glaciers, and mountain ranges, take you away from it all, while rubbing shoulders with whales, bears, foxes and Arctic hares. Exploration and emotion await you.
Eight countries share the Arctic territory. The Norwegian archipelago of Svalbard, 90% of which is a nature reserve, is home to more bears than human inhabitants.
When nature takes your breath away
Iceland, land of fire and ice, astounds you with its diverse panoramas. This island, which is 80% uninhabited, abounds in immense wild expanses with volcanic peaks, geysers, geothermal springs, fjords and majestic glaciers.
Marvel at one of the world’s highest concentrations of birds, featuring razorbills, northern gannets, guillemots, puffins. Also be mesmerised by the spectacular humpback whale, the iconic blue whale, the white-nosed dolphin or the Minke whale.
The Vatnajökull glacier is the largest in Europe. It is equivalent to Corsica in size.
An Indian summer in all its glory
The St. Lawrence and New England
New England and the St. Lawrence, which will tell you the story of the first settlers, spectacular landscapes offer beauty year round, but in autumn the colours shimmer with sumptuous brilliance. The air is pure and fresh. Ripe apples wait to be picked.
Vistas of scarlet, orange, and golden foliage are suffused by the unique light of this area. The St. Lawrence, an ocean-river, is also home to a rich ecosystem, populated with exceptional marine mammals such as the beluga, the Greenland shark or the Atlantic wolffish.
No fewer than 13 whale species have been identified in the waters of the St. Lawrence.
A green Eden to explore along the water
You will behold this impenetrable green world. You will feel a part of the primordial burst of life’s formation. In this still preserved refuge, in ideal conditions, a myriad of animals, each in incomparable magnificence awaits you. Here your explorer dreams will become your reality.
The Amazon has nearly 3 million indigenous people, grouped into approximately 420 tribes. 60 of these tribes still live in isolation from the rest of the world.
This ship has been specially designed to navigate the world's most demanding waters, especially those of the polar regions. With a reinforced hull and a 1A rating for passenger ships, it is ideal for exploring the ice regions in complete safety. In this field, it is a global benchmark.
Since its recent renovation, the Exploris One perfectly combines adventure with a very high standard, offering some of the most comfortable suites available on board an expedition ship. It is equipped with twelve Zodiacs© that allow all passengers to disembark in territories that are usually inaccessible. In addition, a team of experienced and passionate guides and naturalists supervise the expeditions, making each voyage an unforgettable and rewarding experience.
Small ship expedition experiences
Priority to zodiac cruises and landings
Capacity limited to less than 145 passengers
72 luxury cabins and suites
Fitness Centre, Sauna, Hammam, Massage Room
2 restaurants including 1 outdoor grill
Premium dining and onboard services
And at any time…the most beautiful views on Earth
Designed in the same spirit, these two sister ships will meet some of the most demanding specifications in terms of ecology, performance, safety and comfort.
Like the Exploris One, because they are designed for exploration, they will carry a reduced number of passengers, so as to give priority to the quality of the experience, whether on board or during daily landings.
All data, text, information, images, photographs and any other content provided on this website is/are protected under intellectual property law. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of the elements of this site without the written consent of EXPLORIS constitutes an act of forgery punishable under the French Intellectual Property Code (Code de la propriété intellectuelle). All trademarks (brand names and logos) and any other distinctive signs that appear on this website are the property of EXPLORIS or its partners. All reproduction and/or representation as well as all use of these distinctive signs is therefore prohibited, except with the written authorisation of their owner.
EXPLORIS SAS ("EXPLORIS" or "We"), whose registered office is located at 60, Boulevard du Maréchal Juin in Nantes, registered under the number 900 217 191 with the Nantes Trade and Companies Register, acting as the data controller, issues the following information in relation to the processing of your personal data ("your data").
In full transparency and with the sole purpose of providing you with the best cruise experience, we collect your personal data on various occasions, such as when you search on the https://www.exploris.co ("Website") or when you book an EXPLORIS cruise.
Please read this information note carefully, which refers to Article 13 of the General Regulation on the protection of natural persons with regard to the processing of personal data (Regulation (EU) 2016/679 or simply "GDPR").
If you have any doubts about the content of this document, please contact our Data Protection Officer, by e-mail at the following address: email@example.com . You can also send your requests or observations by writing to "EXPLORIS SAS, 60 Boulevard du Maréchal Juin , Nantes, 44100 France; please specify "For the attention of the Data Protection Officer" on your envelope.
EXPLORIS attaches the greatest importance and care to the protection of your personal data.
Personal data means any information or set of information that allows you to be identified directly (e.g. your last name, first name, e-mail address, home address, etc.) or indirectly (e.g. by means of pseudonymised data such as a unique identification number, etc.).
Unique identifiers such as the IP address of your computer may also be considered personal data.
We are likely to collect and process the following categories of personal data:
When you make a reservation, the identifying information we collect may include your title, first and last name, gender, date of birth, nationality, country of residence, and information contained on your travel documents (passport or national identity card).
If you add other passengers to your booking record or book a trip for other people, we will also collect their identifying data. In that case, you will also need to ensure, where appropriate, that they understand that we will collect their personal data, how we use it and how they can exercise their rights.
Under French and international laws and regulations, the failure to provide certain information or the provision of inaccurate information may result in a decision to deny boarding. We process this information in order to comply with regulatory requirements at ports of call, which are based on the regulatory obligations that are imposed on us.
In the absence of these documents, we will not be able to meet your needs on board and EXPLORIS will bear no responsibility in this regard.
Your contact information includes your telephone number and e-mail address. When you create a personal account or sign up for a specific service with us, we may also record your postal address, login details and any other data you provide to us through the relevant registration forms.
If you travel on an EXPLORIS cruise as a member of a company or association, we may also collect information about that company or association, such as its name and address.
When you make a booking for one of our cruises, we process the data you provide on that occasion. This data contains the details of the cruise as well as the prices and dates of your bookings.
In order to provide you with the appropriate service, we may need to collect information that is sensitive under the applicable data protection laws.
In this way, only with your consent and for the sole purpose of providing the best possible service, we may collect information relating to your health or even your religious preferences (dietary preferences that indicate the practice of a specific religion or medical conditions that require special attention on board) as well as the data necessary for the completion and payment of your booking.
We process this data on the basis of our contract with you (Article 6.1 (b) GDPR).
For certain destinations, and owing to the health situation in respect of the Covid-19 epidemic, we may be legally obliged to collect and check the documents required by the authorities of the ports of call for public health purposes before embarkation or disembarkation (certificates, supporting documents, questionnaires, negative test for Covid-19).
When you subscribe to one of our offers or programmes, we collect the information needed to validate your subscription and to provide our service and the corresponding benefits during your trip.
When you subscribe to one of our entertainment offers, we collect the information needed to validate your subscription and to provide our service and the corresponding benefits during your trip. Your web browsing data is not stored.
When you communicate with us electronically, by online chat or on social networks, we save these exchanges. We may also record telephone calls when you call our customer service department as part of our service quality monitoring or for probative or fraud prevention purposes.
We also save your communication preferences, for example when you subscribe or unsubscribe to one of our newsletters or when you choose to receive communications related to your booking through other channels (such as WhatsApp, Facebook, Messenger or WeChat).
We inform you that EXPLORIS and its e-mail transmission companies use web beacons to observe your interaction with e-mails and to record the pages you visit on the EXPLORIS website.
We process information that you choose to share with us, for example when you share your interests and preferences on our website, leave a comment on our social networks or complete a customer satisfaction survey.
Information relating to applicants, i.e. your first and last name, e-mail address, telephone number, professional experience and all the information you provide when submitting your application and/or curriculum vitae (photo, skills, level of education, languages spoken, salary expectations, home address, hobbies, family situation, etc.) may be collected and processed.
We collect and store this data solely for the purpose of managing our own job offers and do not use it for commercial or any other purposes.
When you use our website, we collect information through cookies and similar technologies. For more information, please see point 11 below.
For certain specific services, events, campaigns, games or competitions that we may offer, in addition to our regular services, in order to enhance your customer experience, we may collect other types of data in addition to that described in this information note.
We collect and process personal data relating to minors under the age of 16 only with the prior consent of their parents or the holders of parental authority.
If personal data concerning minors under the age of 16 is collected without this consent via the EXPLORIS website or mobile sites, the parents or holders of parental authority can object to the corresponding processing or request the deletion of the said data.
In accordance with the applicable regulations on the protection of personal data, we only collect personal data when we have a legal basis for doing so.
Personal Data is collected:
We collect your Personal Data in the following ways:
The main reasons for processing your data are:
We collect your data for the purpose of answering any questions or requests you may have. Indeed, within the framework of our contractual relationship, you may be asked to provide personal information in connection with requests for assistance, such as your last name, first name, e-mail address, telephone number, postal address or the name of your company (non-exhaustive list). This data will only be used for this purpose.
When booking a trip in order to discover the EXPLORIS experience or to visit our ships (by invitation only), you must provide us with your name, contact details, date of birth and nationality at the booking stage. We also record information about your cruise preferences, such as your cabin type and type of cruise experience (see 3.1.a).
However, for certain destinations, the provision of a medical questionnaire or medical certificate is compulsory and is subject to specific, dedicated and secure processing. This medical questionnaire will be e-mailed to you from this dedicated system and you must return it to us in a secure manner by replying to the secure e-mail that was sent to you.
You can freely consent to provide us with personalised information when you sign up for our newsletter, when you request a brochure, when you choose to enter a competition, etc.
We remind you that it is not mandatory to provide your consent to these loyalty programmes. No documentation will be sent to you without your consent.
You may withdraw your consent for our loyalty programs at any time by clicking on the unsubscribe link, changing your communication preferences in your account (if available), or by contacting us.
This data is processed on the basis of your legitimate interest in obtaining information about any events or services that may be of interest to you and that may enhance your cruise experience (Article 6.1 (f) GDPR).
We keep track of the comments and complaints you make on board in order to respond effectively to your requests. We process this data on the basis of the booking contract. In addition, we may use the content of such requests, complaints or comments to improve our services on board. We limit, as far as possible, the use of data that could identify you personally. We process your personal data on the basis of our legitimate interests in developing services that provide our passengers with an enjoyable on-board experience.
To ensure that your experience on EXPLORIS is unlike anyone else's, we may collect your personal data in order to provide you with a unique, personalised experience.
As soon as you make your reservation, information on the products and services you booked on a previous EXPLORIS cruise may be offered to you again.
Before boarding our cruise ships, personalised information relating to your cabin or the presence of children on board may be collected in order to offer you on-board events that correspond directly to your situation.
During the cruise, personal information may be collected, subject to your consent, in order to offer you specific activities or to select for you the best tables in our restaurants. This data will only be used for that purpose.
We monitor the passengers on board at all times to allow us to manage crisis situations, and thus to ensure the safety of everyone during the cruise.
Consequently, we record your name, cabin number, photo (taken when you board), date of birth, persons with whom you are travelling, port of embarkation, port of disembarkation and information on special needs that may require specific assistance in an emergency.
We process this data to ensure public safety and to manage potential crisis situations. If the cruise requires a medical questionnaire or medical certificate, these will be forwarded securely to the ship's doctor a few days before your arrival on board so that he or she has all the necessary information. This data is destroyed at the end of the cruise.
We collect, store and use your data for internal business purposes, such as record keeping, managing our disputes, preventing payment defaults and combating fraud. In the event of fraud, we may include your personal data in our internal control and alert systems.
In addition, we process your personal data in accordance with our legal and tax obligations. We may be required by law to collect and share your identification, booking and travel information with public authorities or governmental organisations for border control, immigration control, security or anti-terrorism purposes or for entry into the territory of a State.
We collect your personal information as part of our online recruitment policy via our website (see point 3.1 j.).
In order to provide our services and, in view of our operations in many countries, to offer you the same experience across all our destinations, we need to share your personal data with internal and external recipients.
Within our company, your data is processed by duly authorised personnel: staff, customer contact centre agents, sales departments, operating agents, IT departments, etc., by our company as well as by our subsidiaries and affiliated companies.
We may also pass on your data to third parties such as contractors, advertisers/service providers and other third parties we use to support our business.
In this respect, we remind you that we require all our subcontractors and suppliers to implement strict confidentiality and protection measures in respect of the personal data processed in accordance with the regulations and this Policy.
We may transfer or share your personal data with third parties for the following purposes:
In order to manage your purchases, bookings or travel arrangements, we may share your personal data with third parties who process this information on our behalf or assist us in providing our services worldwide, such as customer contact centres or port operators, but also with other companies involved in the organisation of your travel or with travel agents. You can check the privacy policies of these third parties for more information.
When you purchase tickets on our site, we also collect information about those purchases.
In order to provide our services, we also use other third-party service providers, such as providers of specific IT services, social networks, marketing and advertising agencies, statistical agencies, website management or external fraud detection and prevention services. As with all our subcontractors, these third parties are required to safeguard your personal data properly and to process it only in accordance with our instructions and pursuant to the applicable regulations and this Policy.
Furthermore, for efficiency purposes, in addition to travel-related services, certain operational and commercial functions may be performed by one of the group companies for other group companies. This means that our group companies may have access to your personal data in connection with these processing operations. Our group companies may only process your personal data within the framework of these activities and in accordance with this Policy.
In order to process payments and refunds for your purchases and bookings, we may share certain information with third parties such as banks, financial institutions or providers of payment services. In many cases, these payment service providers also carry out anti-fraud checks. These third parties have their own privacy policies that govern how they use your personal data.
In the event of a merger, assignment, restructuring operation, reorganisation, dissolution or any other sale or transfer of all or part of the capital of EXPLORIS, as a going concern or in the event of bankruptcy, liquidation or similar proceedings, the personal data kept by EXPLORIS about the users of our Services will form part of the transferred capital.
Like any cruise company, we may be legally required, pursuant to the applicable French and international laws and regulations, to collect and share your identification data (for example, passport information) and your booking and travel information with the public authorities of France (customs, immigration, police, etc.) or of the countries from or to which you are travelling for the purposes of border control, immigration formalities, formalities for entry into the territory or in connection with the fight against terrorism or any other serious crime.
For public health reasons, we may also be legally required to share some of your data with the public authorities of countries located along your route (see section 3.1.d above).
In some cases, we may also be required to disclose certain information to public bodies and authorities, law enforcement officials, courts or other authorised third parties if such disclosure is required by law, regulation or legal process (such as a subpoena or court order), if it is necessary to protect or defend our rights against legal claims and those of third parties, or for reasons of public health and safety.
We undertake to store your personal data for no longer than is necessary for the purposes for which it is processed as described in point 6 of this information note.
These storage periods are determined by the purposes of the processing that we carry out and take account, in particular, of any applicable legal provisions that impose a specific storage period for certain categories of data, applicable limitation periods and the recommendations of the CNIL, the French data protection authority, in relation to certain categories of processing.
Depending on the purposes set out in this note, we may use service providers located abroad or who themselves use subcontractors located abroad, including outside the European Economic Area (EEA), in countries whose data protection regulations differ from those applicable within the EU.
Any transfer of your data outside the EU will be subject to appropriate safeguards that comply with the applicable data protection regulations (GDPR), including the signing, on a case-by-case basis, of the standard contractual clauses defined by the European Commission, or any other mechanism described in the Regulation. We will provide you with a copy of the applicable guarantees on request.
In accordance with the applicable regulations, and in particular the provisions of the GDPR and the French "Informatique et Libertés" law (Data Protection Act) of 6 January 1978 as amended, you may contact us (see section 10.4 below) to exercise your rights of (a) access, (b) rectification, (c) erasure, (d) restriction of data processing as well as your rights of (e) data portability and (f) objection.
In addition, you have the legal right to determine how your personal data will be used after your death.
You have the right to request confirmation that we are processing personal data about you and, if so, to receive a copy of that data. When we respond to a request to exercise the right of access, we will also provide you with additional information such as the purposes of the processing operations concerned, the categories of personal data and all other information relating to those operations.
You have the right to request the rectification of your personal data if you consider that it is inaccurate. You may also, in view of the purposes of the processing concerned, request that your data be supplemented, which may involve the provision of additional information.
You have the right to request the deletion of your personal data.
This right may only be exercised in certain cases, where one of the grounds set out in Article 17 of the GDPR applies. For example, it may relate to personal data that is no longer necessary for the purposes for which it was collected or that has been unlawfully processed.
If you exercise this right and if one of the grounds is applicable to your request, we will erase your personal data as soon as possible.
You have the right to request the provision of personal information that you have directly communicated to us in a structured, commonly used and machine-readable format, if its processing is automated and based on your consent or the performance of a contract which you signed. This right does not apply to other legal bases for processing. Where applicable and technically possible, you may also request the transfer of this data directly to another controller.
You have the right to restrict the processing of your personal data. This means that we mark this data, where we actually possess it, with a view to temporarily suspending its processing. This right can be exercised on the grounds set out in Article 18 of the GDPR, and notably when you contest the accuracy of your personal data. This right does not result in erasure and we are obliged to inform you before the relevant processing restriction is lifted.
You have the right to object to the processing of your personal data.
This means that you can ask us to stop processing your personal data. For our business, this right only applies in cases where our legitimate interests (including the associated profiling) constitute the lawful basis for processing.
For example, you can object at any time and free of charge to the processing of your personal data for direct marketing purposes, including for profiling purposes to the extent that it relates to such direct marketing. If you exercise this right, we will no longer process your personal data for these purposes.
You can also, when you are in contact with our customer service, object to the recording of your telephone call for the purposes of improving service quality, preventing disputes and malicious calls by informing the adviser directly.
Your data will only be used after obtaining your explicit consent, where required by law for certain processing purposes (e.g. electronic direct marketing). You can withdraw your consent at any time by following the specific instructions related to the processing concerned.
You can withdraw your consent by clicking on the unsubscribe link contained in our e-mails (e.g. EXPLORIS newsletter), by changing your communication preferences in your account if the option is available or by changing your smartphone settings for mobile push notifications and location data.
The rights described above are not applicable in all situations.
Indeed, in accordance with the applicable regulations, we may be entitled to deny certain requests. For each request, we carefully assess whether such a derogation applies and inform you accordingly.
We may, for example, deny your request for access if this is necessary to protect the rights and freedoms of other individuals or refuse to delete your personal data where the processing of such data is necessary to comply with legal requirements.
The right to data portability does not apply, for example, if the personal data was not provided by you or if we process the data in a manner that is not based on your consent or the performance of a contract.
If you wish to assert your rights, simply send a request to the EXPLORIS Data Protection Officer: EXPLORIS SAS Délégué à la Protection des Données/Data Protection Officer - 60 Boulevard du Maréchal Juin , Nantes, 44100 France E-mail address: firstname.lastname@example.org
You can also, at any time, oppose the sending of communications related to marketing and profiling activities by clicking on "unsubscribe" at the bottom of the page of the email received or by making an express request to the address noted above.
To allow us to process your request as efficiently as possible, we kindly ask you to provide the necessary identification details (last name, first name, e-mail address, copy of an official identity document such as an identity card or passport, etc.) as well as any other information required to confirm your identity. Requests are processed as quickly as possible and in accordance with the applicable law.
However, any request that does not relate to the protection of personal data cannot be processed. You can also contact us if you have any questions, comments or complaints about this information note.
You may also lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (National Commission on Informatics and Liberty – CNIL) in France or with any other competent data protection authority.
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This version is applicable from 22 avril 2022.
We reserve the right to modify this information note periodically.
All modifications are published on our website.
We invite you to consult it regularly, especially when booking new EXPLORIS cruises.